Privacy Policy
Last Updated: 16 July 2025
How VBL Digital Solutions collects, uses, stores, processes, and protects your personal information.
1. Introduction
VBL Digital Solutions is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, process, and protect personal information obtained through any VBL Digital Solutions website, platform, application, product, or service.
This policy applies to all VBL Digital Solutions offerings, including Chrome Connect, KasiNect Africa, Agri Connect, and future products and services.
2. Information We Collect
We may collect:
Personal Information
- Full name
- Email address
- Phone number
- Company information
- Profile information
Account Information
- Usernames
- Login credentials
- Account preferences
Payment Information
- Billing information
- Transaction records
Payment card information is processed by secure third-party payment providers and is not stored on VBL Digital Solutions servers.
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Cookies and analytics data
3. How We Use Information
We may use information to:
- Provide products and services.
- Create and manage user accounts.
- Process payments and subscriptions.
- Improve our platforms and services.
- Provide customer support.
- Communicate important service updates.
- Detect fraud and security threats.
- Comply with legal obligations.
4. Sharing Information
We may share information with:
- Payment processors.
- Cloud hosting providers.
- Technology service providers.
- Regulatory authorities where legally required.
We do not sell, rent, or trade personal information to third parties.
5. Data Security
We implement reasonable technical and organizational safeguards designed to protect information against:
- Unauthorized access.
- Loss.
- Theft.
- Misuse.
- Disclosure.
While we strive to protect personal information, no electronic system can guarantee absolute security.
6. Data Retention
We retain information only for as long as necessary to:
- Deliver services.
- Meet legal obligations.
- Resolve disputes.
- Enforce agreements.
7. User Rights
Subject to applicable law, users may request:
- Access to their personal information.
- Correction of inaccurate information.
- Deletion of personal information where permitted by law.
- Withdrawal of consent where applicable.
8. Cookies
Our websites and applications may use cookies and similar technologies to:
- Improve functionality.
- Enhance user experience.
- Analyze platform usage.
- Maintain secure sessions.
Users may disable cookies through browser settings, although some features may not function correctly.
9. Changes to this Policy
We may update this Privacy Policy periodically.
Updated versions will be published on our website and become effective upon publication.
10. Contact Information
VBL Digital Solutions
Email: info@vblafricagroup.co.za